How do I know my pump needs to be replaced

Q. How do I know my pump needs to be replaced?

A. Well, besides the obvious, it is not working; you may want to simply look at it.

If your pump looks like it needs to be replaced, maybe, just maybe, you should think about getting that done and call AquaTek today! If it looks this bad on the outside, what do you think it looks like on the inside. Remember, your water is flowing through the pump. We were shocked that it was still working at all but, in a way, we are not. That is a Sta-rite pump and that is why we sell them. They last a long time; maybe a little too long. Anyway, our customer has a nice new Sta-rite pump with a composite housing so, rusting will not be a problem.

Old rusted Sta-Rite pump
Old rusted Sta-Rite pump before replacement.
New Sta-Rite 3/4 hp pump
New Sta-Rite 3/4 hp pump after installation.

Filtering lake water for residential use

Q: We live on a lake. Can we use the lake water to supply water to our house?

A: Yes, in most cases, lake water can be used to supply water to your home or business. The water would have to tested to find out what is in the water, first. Proper testing of the water is the most important consideration because, the presence of bacteria can be high anytime water has an open contact with the environment. The are many factors that can effect lake or ground water and testing will determine the best method of disinfection and processing of the water.

Drinking water supplies in the United States are among the safest in the world. However, even in the U.S., drinking water sources can become contaminated, causing sickness and disease from waterborne germs, such as Cryptosporidium, E. coli, Hepatitis A, Giardia intestinalis, and other pathogens.

Drinking water sources are subject to contamination and require appropriate treatment to remove disease-causing agents. Public drinking water systems use various methods of water treatment to provide safe drinking water for their communities. Today, the most common steps in water treatment used by community water systems (mainly surface water treatment) include:

  • Coagulation and FlocculationCoagulation and flocculation are often the first steps in water treatment. Chemicals with a positive charge are added to the water. The positive charge of these chemicals neutralizes the negative charge of dirt and other dissolved particles in the water. When this occurs, the particles bind with the chemicals and form larger particles, called floc.
  • SedimentationDuring sedimentation, floc settles to the bottom of the water supply, due to its weight. This settling process is called sedimentation.
  • FiltrationOnce the floc has settled to the bottom of the water supply, the clear water on top will pass through filters of varying compositions (sand, gravel, and charcoal) and pore sizes, in order to remove dissolved particles, such as dust, parasites, bacteria, viruses, and chemicals.
  • DisinfectionAfter the water has been filtered, a disinfectant (for example, chlorine, chloramine) may be added in order to kill any remaining parasites, bacteria, and viruses, and to protect the water from germs when it is piped to homes and businesses.

Water may be treated differently in different communities depending on the quality of the water that enters the treatment plant. Typically, surface water requires more treatment and filtration than ground water because lakes, rivers, and streams contain more sediment and pollutants and are more likely to be contaminated than ground water.

Some water supplies may also contain disinfection by-products, inorganic chemicals, organic chemicals, and radionuclides. Specialized methods for controlling formation or removing them can also be part of water treatment.

To learn more about the steps that are taken to make water safe to drink, visit the United States Environmental Protection Agency’s (EPA) Public Drinking Water Systems web page. To learn more about the 90+ contaminants EPA regulates and why, visit EPA’s Drinking Water Contaminants page.

It is always our goal to follow the procedures to disinfect and filter water based above national standards and always concentrate on purification beyond simply treating your water supply.

Even though EPA regulates and sets standards for public drinking water, many Americans use a home water treatment unit to:

  • Remove specific contaminants
  • Take extra precautions because a household member has a compromised immune system
  • Improve the taste of drinking water

Household water treatment systems are composed of two categories: point-of-use and point-of-entry. Point-of-entry systems are typically installed after the water pump or entry point and treat most of the water entering a residence. Point-of-use systems are systems that treat water in batches and deliver water to a tap, such as a kitchen or bathroom sink or an auxiliary faucet mounted next to a tap.

The most common types of household water treatment systems consist of:

  • Filtration Systems
    A water filter is a device which removes impurities from water by means of a physical barrier, chemical, and/or biological process such as Reverse Osmosis filtration systems.
  • Water Softeners
    A water softener is a device that reduces the hardness of the water. A water softener typically uses sodium or potassium ions to replace calcium and magnesium ions, the ions that create “hardness.”
  • Distillation Systems
    Distillation is a process in which impure water is boiled and the steam is collected and condensed in a separate container, leaving many of the solid contaminants behind.
  • Disinfection
    Disinfection is a physical or chemical process in which pathogenic microorganisms are deactivated or killed. Examples of chemical disinfectants are chlorine, chlorine dioxide, and ozone. Examples of physical disinfectants include ultraviolet light, electronic radiation, and heat.

If you would like to know more about how to use lake water as a source supply of water to your home or business, give us a call (772-538-0284) and we will discuss with you, the possibilities and steps needed to make sure your water will be safe to consume.

Where can I get information about drinking water contaminants and standards

Where can I get information about drinking water contaminants and standards?

A: The U.S. Environmental Protection Agency has contaminant-specific fact sheets for many drinking water contaminants on their Web page Drinking water and health: What you need to know. Click on “What are the health effects of contaminants in drinking water?” This page also addresses the standards for levels of contaminants in drinking water under the heading Drinking Water Standards Program. These drinking water standards were developed by EPA after considering information on the occurrence and distribution of the contaminant, the health effects of the contaminant at various concentrations, and the economic costs for treatment to remove the contaminant. More information can be obtained from the EPA Office of Groundwater and Drinking Water.

More information on water contamination and the effects of contaminants in water, can be found on the water quality association (wqa) web site.

Can you give me some advice on commercial products such as water filters

Can you give me some advice on commercial products such as water filters?

A: When considering equipment for commercial, heavy commercial, industrial or heavy industrial; you would a control valve that will handle the amount of water that will flow through the service plumbing. Consideration will be for water purification demand.

Our product range of commercial to heavy industrial control valves start with the Pro line series 1500 control valves and go up to our Pro line series 3000 control valves. Media tanks and media content are determine by the water quality of the water needing treatment and is ascertained by conducting a water test.

Any special equipment needed due to having boilers on site or any other type of equipment using water which, may suffer from corrosive issues can also be addressed through a simple water test to determine what contaminants may be causing the issue. Product manufacture can also be effected by some water contaminants and can cause a host of problems. plastic mode forming or extrusion and casting or the cast making processes can all be impacted by contamination or improper pH imbalance.

I live in Lakewood Park and I have rotten egg smell and my neighbor doesn’t why is that

We run into this all the time! You have rotten egg smells from hydrogen sulfide and your neighbor doesn’t. Crazy right? Well, there are a lot of factors that can cause this situation. One being how deep you well is compared to your neighbor. Your well may be in one part of an aquifer and your neighbor can be in a totally different aquifer. There may be a layer of material that is providing better filtration than what you have. Some wells in Lakewood Park have tannins and some have hydrogen sulfide. Some of the lakes in Lakewood park have a sulfur smell and some don’t. Some people in Lakewood Park suffer from iron while some don’t. Iron problems in Lakewood Park generally come from old wells where the pipe walls of the well are starting to deteriorate. Another cause of iron problems can also come from other components of the water system such as the pump or metal pressure tank.

It really is the luck of the draw when a well is installed by someone that didn’t know how to find good water or you have a really good, knowledgeable well driller and the later is what we always recommend! Whenever, a well is needed, always consult with a well driller that knows the area and the ground and has been in business for a while. If cost is the main consideration when needing a new well, cheaping out may get you nothing but headaches! Having said that, there may be a solution to your water problems. We really can’t advise you how best to deal with your issues without conducting a water test and knowing what is going on with the water.

All you have to do is give us a call and we will come and test your water for free. If you need a well driller, we can help you with locating only the best and most knowledgeable in the business; we know a few.

How much salt should my softener use?

How much salt should my softener use?


1. A water softener with 1 cu. ft. of resin bead media is equal to 30,000 grains and will generally come in a 10 ” x 44 ” media tank. Each regeneration should use about 6-8 lbs. per regeneration to achieve an economical 24,000 grain capacity (hardness in grains divided into grains of capacity results in the gallons of water that can be treated before resins is exhausted).

2. We sell metered valves with our Aquatek Pro series softener packages, since they tend to use less salt than a non-metered / time clock units (i.e. one set to regenerate every so many days with no regards for actual water used).

3. The national average is 60 lbs. per month, but that can vary depending upon the quantity and the quality of water being treated.

What kind of salt do you recommend using and do your softeners also use Potassium Chloride in place of salt?

What kind of salt do you recommend using and do your softeners also use Potassium Chloride in place of salt?


We recommend buying salt for your water softener that is very clean; around the 99.5% salt content and up. All softeners can use Potassium Chloride in place of salt. Potassium Chloride pellets tend to melt or break up when it gets wet, sometimes forming a “bridge” inside the salt tank, so we recommend filling the Brine tank only halfway or a bit more when using Potassium Chloride, so you can easily monitor it going down inside the tank after the unit regenerates.

The most common method of refilling the brine tank with water is the post fill method that is programmed into the control valve. If your water softener is on post refill, we recommend using crystal salt. Crystals will dissolve only to a point to where the is a 100% saturation of salt to water. This means the water will not hold anymore salt. The crystals will not fall apart like pellets can and will not clog the bottom of your brine tank. Crystals will allow the water to pass through them more readily than pellets that have fallen apart at the bottom of the brine tank.

If your water softener is on a pre-refill setting we recommend using pellets. When the system is set to pre-refill the brine tank or brine compartment will fill before regenerating begins. This method of pre-fill leaves the brine tank or brine compartment empty so, there is no water for the pellets to set in thus reducing the opportunity for the pellets to fall apart and clog up the brine pickup valve.

I have a working Water Softener, but I am still getting Iron Staining, Why is that?

A: Because, water softeners are poor devices for removing a large amount of iron.

Water softeners are poor devices for removing a large amount of iron (1 PPM and higher). Each part per million of iron will consume 5 grains of water softener capacity where hardness (calcium and/or magnesium) will only consume 1 grain of capacity for 1 grain of hardness. This is great for companies that sell salt, but not great for you because your water softener will use more salt by needing to regenerate more frequent and will be subject to iron fouling. A water test should be conducted every year to determine if your iron problem has gotten worse since the system was installed.

There are several things that could cause you to still be getting iron staining from your water softener.

1. It is critical that your system never run empty of salt.

2. It is important that the time of day be kept correct and that no one uses water between 2 a.m. – 3 a.m.  (default regeneration time for most water softeners) when the system is regenerating. While the system is in regeneration, any water used would be unconditioned (coming straight from the well) or you will pull in excess iron that should be going down the drain line.

3. It could be, your resin tank is too small to handle all the iron. A water test will determine if your system is too small or if you would benefit from an Aquatek Pro Aerator.

4. It could be you are not regenerating often enough, or using enough salt per regeneration for the small unit you have or your family has grown and there are more people using more water.

5. It could be that your iron content exceeds the recommended maximum.  1 cu.ft. of resin can effectively remove up to 1 part per million iron without significantly degrading water softener performance.

6. On rare occasions the iron could be coming from just the hot water tank. If it is more than 20 years old it could be rusting out on the inside, thus putting iron back into the water. This is also true in older homes, again over 20 years old, that used galvanized plumbing. Run water out your tap to see if the iron is mostly on the hot side.

Above are the common reasons a working water softener might still be allowing you to get iron staining. For additional help and recommendations, call us at 772-538-0284 and we will assist you in eliminating the iron problem.

I have a Water Softener, but I still have odor in my water. Why is that?

A: Water softeners do not remove most taste and odor problems, although, they can help remove the metallic taste of iron in water.

1. Odors are typically caused by hydrogen sulfide (“rotten egg smell”) in wells or “bleach” smell in chlorine treated water; both of these causes can be resolved using an activated carbon filter in conjunction with a water softener. The Aquatek Pro Aerator can remove the hydrogen sulfide and chlorine smells by gassing them out of the water.

2. The sacrificial rod installed in your water heater can sometimes be the cause of your odor in the hot water if it is made of magnesium. Having a qualified plumber replace this rod with one made of zinc, could solve this problem.

3. Iron in the water can also cause smells or cause the water to taste foul. Iron can be removed with an Aquatek Pro Aerator before it can reach a water softener. Since water softeners are poor at removing iron, you will see a huge savings in salt if an Aerator is in line.

How often do I need to add salt to the Brine Tank?